what we read this week

What we read this week: August 11, 2017

The Bank of Canada says joining the regulatory system could help fintech firms compete. Also, the SEC answers questions about its Investment Company Reporting Modernization rules, and Morgan Stanley uses machine learning to better understand client needs.

Fintech regulation may help firms compete

Bank of Canada paper says the regulatory system may help fintech firms exploit economies of scale that are critical in the world of banking. Advisor.ca: Why fintech has an incentive to be regulated

“Incumbent lenders have the scale to balance investors with borrowers, which can be a struggle for small players. Incumbent financial institutions also have established access to existing payments and settlement infrastructure, as well as a stronger ability to authenticate customer identities and estimate risks like fraud.”

Blockchain hits the mainstream

Two-thirds of large companies expect blockchain technology to be successfully integrated into their systems by the end of 2018. Cryptocoins News: Study reveals 6 out of 10 major corporations are looking into blockchain technology integration

SEC aims to resolve questions about reporting rules

The SEC answers common questions about its Investment Company Reporting Modernization rules, parts of which came into effect Aug. 1. Lexology: SEC staff issues FAQs on the Investment Company Reporting Modernization rules and forms

When machine learning meets human advice

Morgan Stanley’s enhanced human advising process – augmented by machine learning – goes well beyond the robo label. Harvard Business Review: How machine learning is helping Morgan Stanley better understand client needs

“Throughout the industry, the “hybrid” human/machine offerings have been much more successful. Humans can understand the context, deal with client emotions, and process disparate data sets. They still have a very important role to play in financial advising.”

When social media turns negative

What should financial brands do when social media conversations turn negative? Respond quickly and maintain transparency. The Financial Brand: Responding to negative comments on social media: Dos and Don’ts

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