whats next

Welcome to “What’s next?”

Welcome to What’s next?, featuring articles from around the web that focus on the unprecedented change that the financial services industry is going through. Curated by the ext. team, these articles got us thinking and talking about growth, success and change.

New report: Disruption in financial services

Deloitte and the World Economic Forum teamed up to study how fintechs have laid the foundation for further disruption. Deloitte: Beyond Fintech: A pragmatic assessment of disruptive potential in financial services

“Fintechs have defined the direction, shape, and pace of change across almost every financial services subsector. While they may not dominate the industry today, they have laid the foundation for future disruption.”

Finserv and social media: how, when and what

Some interesting data about how financial services firms are using social media. Did you know that only 24% of LinkedIn posts by financial professionals have images? That should change. WealthManagement: How the financial services industry is using social media

Global stats for Millennials’ banking app usage

See which countries have the most Millennials using mobile apps for banking. Interesting numbers here. And, yes, Canada makes the top 10. GlobalWebIndex: Millennials in North America lead for banking app usage

Machine learning and the financial lives of clients

Financial services firms are using machine learning to help clients better manage their financial lives. The Financial Brand: Leveraging the Power of Behavioural Science in Banking

“In financial services, organizations are creating differentiation by using machine learning to assist consumers in managing their financial lives.”

Embedded commissions ban – attend the roundtable

The Ontario Securities Commission has set the date (September 18, 2017) for its roundtable discussions on banning embedded commissions. Wealth Professional: Roundtable on embedded-commissions ban set

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